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Very bad product and didnt not provide a proper bolt and washer for moutning perpouse.
insode the box is empty wihtout screw and washer. only thr metal frame.
i need a replace for screw and pleae provide me.
Thank you for taking the time to write a review on the Strength Training Pull-Up Bar 900. We are sorry to hear that the product did not meet your expectations.
As the product is manufactured by the masses and distributed to all Decathlon stores worldwide, we do not provide wall screws in the set as different housing in different countries uses different wall material in their houses. Hence, we do not provide a general wall screw in our sets in order to ensure the safety of the user while using the product and instead you can purchase the compatible wall screw at your local hardware store.
Should you have any issues with the set that you purchase, feel free to come down to any Decathlon Experience stores for our sports leaders to assist you in rectifying the issue. We hope to see you in our stores soon and stay safe.
The only complain would be getting the screws separately, however, after getting it, installation is pretty simple and it's been serving it's value really well.
Thank you for your honest feedback. Decathlonians greatly appreciate it and we will take you into account in order to improve.
We will be very happy to have you back shopping with us.
Please feel free to try our other Cross Training Bodybuilding products. The range is quite wide and I am sure you will find something for your workout.
Stay safe and take care!
And happy exercise! :)
Fitness Department Manager
Overall the item quite sturdy, but as the product manufactured by Dechathlon, poor finishing for me not acceptable.. However during Malaysia MCO.. I am too lazy to get to the nearest store to change the product.. Should check the finishing of the product.. Dechathlon also can make customers' experience better by providing a suitable heavy duty metal wallplug. Plenty room of improvement.
Hi Muhammad Nasrun, greetings from Decathlon KL East.
Thank you for your time in leaving us with a 3-star rating for our product. We are sorry that the Pull-Up Bar 900 did not manage to delight you. Since it has poor finishing, you could return and exchange the product to our store for a new one, just give us a call before coming to the store to let us prepare the item so you do not have to wait anymore longer. Again we are sorry for the poor finishing product and other shortcoming. We thank you for your review, we will improve in the future to delight you better.
If you have any suggestion and recommendations for us to improve in terms of product and service, please do not hesitate to let us know. We hope to see and serve you again soon!
Have a good day!