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convenient and good quality!
The 6mm allen key falls out too easily from its slot in the housing when the silicone sleeve is removed.
The chain tool thread is not smooth. Took a lot of effort to turn the screw. Also, the chain tool lacks a second chain shelf to loosen a tight chain link.
I'm not sure about the crank bolt tightening tool.
Thank you for your valuable feedback. Our product designers are themslves riders and do constantly monitor the reviews, so rest assured that they will make sure to continuously improve on our product features and address any shortcomings based on user feedback like yours.
The crank bolt tightening tool is the eight-pointed part on the end of one of the tyre levers and specific to Shimano Hollowtech cranksets.
Have a great day!
Digital Sport Leader
Cycling & Roller Sports
Thank you for taking the time to write a review on the 920 Bike Multitool. I am glad that this product has been working well for you and that you love it.
At Decathlon, our mission is to make sports accessible for the many. It is our responsibility to ensure that our products are made to satisfy our users.
Feel free to write a review on other Decathlon products and I hope to see you in our store soon!
Stay Healthy, Be Sporty!
Collected the tools from the Punggol Waterway Point. I was not aware that there should be a pair tire removal tools. I collected it thinking it was without and at the same time the staff that I collected it from also didn’t mentioned it as he had emptied the whole delivery pouch infront of me. I only found out a few weeks later when I was browsing the website again.
Hi Chye Beng,
Thank you for taking the time to review our products. I am sorry to hear about your less than satisfactory experience with our 920 Bike Multitool.
We suspect that it might have fallen out from the original packaging.
I would recommend you to head down to any of our experience stores (Singapore Lab, Orchard, City Square Mall, Bedok or Joo Koon) to do an exchange.
Once again, we apologised for the incovienienced caused and hope to see you in our stores soon :)
Keep Riding, Mark Sports Leader ( Road Cycling )
Dear Mohd Nazrin,
Thank you for your time in leaving us with a 5-Star rating on our product/service. We are glad that we managed to delight you with the standards of our product/service. We really appreciate your loyalty with Decathlon. Please let us know if there is anything else we can improve on in the future. Thank you once again for your time and we hope to serve you again soon!