Keep it up
Despite the quality of the case being good the online purchase turned out to be a disappointing experience as my Cat 4 MH 510 quechua hiking sunglass is not fitting inside.
Thanks for your feedback, we appreciate your effort and it will help us to improve in every step. I apologize for the inconvenience caused to you.
I can understand your frustration about not having the correct product. The case bought by you is of hard material and it is difficult to fit the glass as I have tried by myself.
So I would like to offer you to exchange this product with a new one and you can visit decathlon store or can exchange online portal also.
Link for the right product-https://www.decathlon.in/p/8327912_case-classic-semi-rigid-sunglasses-case-black.html#/180-235-_ .
Again I apologize for the inconvenience caused to you.
I stay available for any queries related to products or services.
Dont buy this! This is for kids and flat sunglasses, not for wrapped sport sunglasses like CATEGORY 4 MH 510 ADULT HIKING GLASSES! this sunglass not fitting in this case!
Thank you for taking the time to write to us, we really appreciate it and it would help us improve.
I apologize that the Case 700 Black has not met your expectations. The case is designed to accommodate most of our sunglasses with ease.
At Decathlon, our prime motive is your satisfaction, if you are not satisfied with the performance of this product, I would like to offer you an exchange or refund. Please visit any Decathlon store closest to you and our team will assist you with the same.
I stay at your disposal.
Cover is good but i need to purchase this separately.
Some time zip Closing issue.
Decathlon is synonymous for quality. This was in my mind. I was big fan it's product for its reliability...but somehow slowly it fades away.
Artengo t-shirt which I bought 5 yrs back is still new and good...
Quechua small bag still in use..
But recent purchases like a pink color sandal for my daughter or the cap which my brother bought all are NOT staying for long..and I feel the price is not worth for it...for most of the products.. since the shop is open to public or your sales raised or whatever reason..overall quality seems to be reduced for Indian market... you ask me..
The product has the manufacturing defect . The chain is not working smoothly and getting stucked .
Thank you for your feedback. At Decathlon, we test every product to ensure our user's satisfaction. We apologize for not being able to deliver the quality this time, but definitely, our team will look into this issue. In the meanwhile, we request you to visit our store to exchange it for a different product or have your money refunded.
I am available in case you need any further assistance :)