120 Accessories Combination Cable Lock

Hello Mangeesh,

Thank you for taking time out to review our product. I am sorry Accessories Lock 120 did not meet your expectations. I request you to please check if you following the correct procedure to set the number lock. After you open the lock by setting to default 0000 combination, you should turn the inside dial clockwise, set your new number, and then rotate the inside dial anti-clockwise to the original position. Now the combination is changed to the new number and it will not change by itself. 

If you are still not satisfied, please visit your nearest Decathlon store to proceed for an exchange. Hope this helps. Thank you!
Ebin

Dear Shantanu, 

Thank you for taking time out to review this product. We regret that you are unhappy with the quality of this lock. The cable lock is designed to safeguard accessories from theft and not the bicycle. We would really appreciate it if you could let us know why you find the lock to be of poor quality for the price point offered. We will try to improve the product based on your feedback. If you are dissatisfied with the product you could exchange the lock in any of the Decathlon stores. We hope this is helpful.  

Mathew

Hello Vinay,

Thank you for taking time out to review our product. I am happy to see 5 star rating. 
I would like to inform you the lock you have is an ACCESSORIES lock as the name suggests. It is made for locking wheels, saddle, bags, etc.  It is NOT BICYCLE lock. The secure rating is 2 out of 10. For locking bicycles, we recommend a lock with secure rating of above 4.

These are my suggestions for a bicycle lock.
500 U BIKE LOCK https://www.decathlon.in/p/8342016_500-bike-u-lock.html#/180-235-_
500 CHAIN BIKE LOCK https://www.decathlon.in/p/8399550_500-chain-bike-lock-black.html#/3-254-_
900 MINI CABLE D-LOCK SET https://www.decathlon.in/p/8385299_900-mini-cable-d-lock-set.html#/3-254-_

Hope this helps, Thank you!
Ebin