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I ordered via online. Everything just fine with me. Only that when I received my parcel, there is a slight tear on the plastic which caused a friction effect on my t-shirt. I don't want to blame both side because it is something that could not be expected to happen. Overall, my positive review goes to the product itself. Definitely will buy from decathlon again.
Dear Mr Fairuz, Greetings from Decathlon Malaysia.
Thank you for your time in leaving us with a 5-Star rating on our product/service. We are glad that we managed to delight you with the standards of our product/service.
We are truly sorry to hear that our service did not meet your expectations. We have read your feedback and would like to contact you personally in case you would like to highlight any other shortfalls in our service for us to improve ourselves in satisfying your needs as your satisfaction is our top priority. Do let us know if you are available for us to contact you directly regarding this matter.
Stay loyal to Decathlon and please let us know if there is anything else we can improve in the future. Thank you again for your time and we hope to serve you again
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