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handle breaks to easily.
Hi Chee Hock,
Thank you for your review on our 500 Tritan 0.5L Hiking Water Bottle with Quick-Opening Top - Purple! We're sorry this item did not meet your expectations.
I'll bring your feedback back to our design team to see how we can improve in our future designs.
Thank you & sport on safely! :)
Stay Healthy, Be Sporty!
This bottle is shaped ergonomically and it's handy for the children . I like the shape and sizing when stowed in bag.
Hello Wee Song,
Thank you for the review about our product: 500 Tritan 0.5L Hiking Bottle.
We are glad you find them handy for your children! Did you know that to keep your drinks cool, you can store them in our 0.6L isothermal bag? Our bottles are also BPA free, making its safe for both children and adult to use them.
We, in Decathlon, always strive to make sports available to everyone via our products at affordable prices, and we hope you are amongst those that have benefitted from this objective. We hope to see you in our stores again! :)
Trekking Sports Leader
The holding ring is broken on 1st day.
Thank you for taking the time to review our products. I am sorry to hear about your less than satisfactory experience with this hiking water bottle.
We suspect that there might be a defect with the holding ring, as it should not break so easily after only using the bottle for the first time.
As such, we invite you to come down to any of our experience stores (Singapore Lab, Orchard, City Square Mall, Bedok or Joo Koon) for a 1-1 exchange of the same bottle. The bottle is currently in stock at the stores I mentioned earlier.
May we please request for your assistance in producing the following items when you visit the store for the exchange:
- The defective item
- The proof of purchase (physical or digital receipt)
- A screenshot of this review reply
We sincerely apologise for any inconvenience caused, and thank you for your support. I wish you a pleasant week ahead! :)
Sport on safely!
CSM Digital Leader
Quite durable. Few drop still in good condition.
Dear Customer, thank you for your time in leaving us with a 5-Star rating on our product/service. We are glad that we managed to delight you with the standards of our product/service. We really appreciate your loyalty with Decathlon. Please let us know if there is anything else we can improve on in the future. Thank you once again for your time and we hope to serve you again soon!