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Hi Suhaimi, greetings from Decathlon Old Klang Road store. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We really appreciate your loyalty with Decathlon. Please let us know if there is anything we can improve on in the future. Thank you once again for your purchase and we look forward to serve you soon. Stay safe stay healthy!
Few times the frame was unplug form the base.
Dear Airul, thank you for your time in rating our product. We are truly sorry to hear that our product did not meet your expectations. As customer delight is our top priority, we would like to contact you personally to hear your detailed feedback so that we may find a solution to your dissatisfaction and that we may improve ourselves in satisfying your needs. Thank you once again for your time and we hope to serve you again soon!