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T&C PRODUCT
T&C ACTIVITY

Terms and Conditions

  1. DEFINITION

  2. GENERAL TERMS

  3. SITE, ACCOUNT, PASSWORD AND SECURITY

  4. BENEFIT OF DECATHLON INDONESIA MEMBERSHIP

  5. TRANSACTION AND PURCHASING PROCEDURE

  6. PRICE AND DELIVERY SERVICE RATE

  7. REVIEW, CONTENT, LIVE CHAT AND CONTACT US

  8. VIOLATION OF CONTENT

  9. LIMITATION OF LIABILITY

  10. CHOICE OF DISPUTE SETTLEMENTS

  11. COMPLAINT SERVICE

  12. GENERAL INFORMATION


  • 1. DEFINITION

    • 1.1. PT Decathlon Sports Indonesia ("Decathlon") is a company established under the law of Republic of Indonesia which is an affiliation of Decathlon SE ("Decathlon SE") (directly or indirectly, owns at least 10% of share equity and voting right), a company established under the law of France (Decathlon & Decathlon SE collectively referred to as "Decathlon Group"). In this matter Decathlon act as the owner of every product of Decathlon that is marketed through Decathlon Site and mobile application that is developed by Decathlon Indonesia (hereinafter referred to as "Decathlon Application")..
    • 1.2. Decathlon Site is online site https://www.decathlon.co.id and cellphone application and other application of Decathlon.
    • 1.3. Terms and Condition is all rules and provisions agreed between User and Decathlon that regulate rights, obligations, responsibilities and guidelines of service usage in Decathlon Site including Privacy Policy that can be accessed through https://www.decathlon.co.id/en/content/13-privacy-policy
    • 1.4. User is party who use Decathlon Site’s service, including but not limited to Buyer or other parties that visit Decathlon Site.
    • 1.5. Buyer is registered User that visit and request for Products that are sold in Decathlon Site.
    • 1.6. Products are all tangible objects of Decathlon that can be ordered by Buyer and fulfil the delivery requirements of delivery service company of the Products.
    • 1.7. Live Chat and Contact Us are services provided by Decathlon for Buyer including but not limited to submitting or obtaining detailed information regarding types and specification of Products, stock availability and other information related to the use of Decathlon Site.
    • 1.8. Review is text and/or commentary that is uploaded by User and/or Buyer in Review page of Decathlon Site and through Decathlon Application.
    • 1.9. Content is all text, pictures, Products names, slogans, logos, trademarks, animations, videos, songs, music and/or picto that are uploaded through Decathlon Site and can be accessed by User and/or Buyer.
  • 2. GENERAL TERMS

    • 2.1. User hereby stated that User is a competent and capable person to subject to provisions stipulated in Terms and Conditions. User also understands that Terms and Conditions may be changed on occasion and Terms and Conditions that is valid is as set forth in Decathlon Site. By using Decathlon Site, User agrees that User has read and understood the Terms and Conditions mentioned and updated. Decathlon may conduct changes of Terms and Conditions from time to time without prior notice to User.
    • 2.2. All regulations and provisions stipulated in this Terms and Conditions are subject to Laws and Regulations of Republic of Indonesia.
    • 2.3. Decathlon Site is online based service that is used for the purpose of online products selling (e-commerce) and is fully operated by Decathlon and/or Decathlon Site. All activities conducted in this site are subject to prevailing laws and regulations in Indonesia.
    • 2.4. All transactions that are conducted through Decathlon Site are the type of transactions between company and end consumer and are not intended by any way and form for the purpose of inter-companies transactions.
  • 3. SITE, ACCOUNT, PASSWORD AND SECURITY

    • 3.1. Decathlon Site does not collect fees for download and/or any registration fee to User and Buyer.
    • 3.2. User and Buyer in Decathlon Site have rights to:
      • 3.2.1. find and learn about Products that are offered;
      • 3.2.2. make requests of Products;
      • 3.2.3. conduct online purchase and payment transactions;
      • 3.2.4. publish consumers review regarding Products sold;
    • 3.3. User that will register Account must provide complete, accurate and updated information of him/herself and guarantee the validity of all information given. Information given in registration including but not limited to:
      • 3.3.1. Name and family name;
      • 3.3.2. E-mail address;
      • 3.3.3. Physical address;
      • 3.3.4. Bank Account information;
      • 3.3.5. Gender;
      • 3.3.6. Phone number; and
      • 3.3.7. Date of Birth.
    • 3.4. User agrees that Decathlon without prior notice to User, has authority to conduct measures that considerably needed and/or close User Account for temporary or permanent if there is any fraud in transacting, falsification of personal information and/or violation of Terms and Conditions.
    • 3.5. User is personally responsible to keep confidential his/her Account and password for every activity that occurs in User’s account.
    • 3.6. Decathlon will not ask username, password nor SMS verification code or OTP (One Time Password) code of User for any reason, therefore Decathlon urges User to not give those data or any other important data to parties on behalf of Decathlon Group or other parties that cannot be guaranteed for safety.
    • 3.7. User hereby agreed that Decathlon is not responsible for material nor immaterial loss or constraint that occurs from the misuse of User’s accounts caused by User’s negligence, including but not limited to lending or providing access of Account to other parties, accessing link given by other parties, giving or showing password or email to other parties, or other negligence that caused loss or constraint to User’s account.
    • 3.8. Decathlon, in Decathlon Site, is entitled to add or erase features offered by Website, whether temporary or permanent, without consent from User.
    • 3.9. Decathlon will manage and protect every information and personal data that is uploaded in Decathlon Site. Please look at our Privacy Policy for information regarding your personal information as stipulated in prevailing laws and regulations.
  • 4. BENEFITS OF DECATHLON INDONESIA LOYALTY MEMBERSHIP

    • Every User that has Account on Decathlon Site will receive benefits that may be used in purchasing Decathlon’s Products. These benefits are set forth in Loyalty Membership Policy with provisions as mentioned in this link: https://www.decathlon.co.id/en/content/6-membership .
  • 5. TRANSACTION AND PURCHASING PROCEDURE

    • 5.1. Purchase Transaction is every transaction conducted by User in Decathlon Site in accordance with purchasing procedure, without paying attention to device, type, and connection that is used by Buyer.
    • 5.2. Legally underage Buyer (under 18 years old) may register for accounts and conduct purchasing transaction through his/her parents or guardian parents that meet provisions on point 3. Decathlon is not responsible for every claim submitted for violation of the use of Decathlon Site by underage children.
    • 5.3. Purchasing or order placing procedure in Decathlon Site is with the followings steps:
      • 5.3.1. Please browse Decathlon Site to find products to be bought;
      • 5.3.2. Add your chosen Products to your basket along with the amount you want;
      • 5.3.3. Choose delivery option;
      • 5.3.4. Choose payment option;
      • 5.3.5. Make your payment in 12 hours;
      • 5.3.6. You will receive email to confirm your order and inform that your order has been recorded;
      • 5.3.7. You will receive email to confirm that your order will be sent.
    • 5.4. When in purchase transaction, Buyer understands and agrees that:
      • - Decathlon will only process Products Order by Buyer for delivery inside Republic of Indonesia. Order that is conducted by Buyer outside the Republic of Indonesia will be automatically cancelled by system;
      • - Buyer is responsible to read, understand, and approve the whole information/description of Products (including but not limited to colour, size, function, and others) before conducting purchase transaction;
      • - Buyer acknowledges that the actual colours of products as what are seen in Decathlon Site depend on Buyer’s computer monitor/tablet. Decathlon has made its best effort to ensure the colour shown in the photos are as accurate as possible, but we cannot guarantee that the colour shown will be as accurate as the original Products;
      • - Payment by Buyer for total nominal written in payment page must be done at the latest 12 hours after Buyer check out. If in the time limit of payment or payment confirmation Buyer have not done the payment, Decathlon has authority to revoke the transaction and for the same request Buyer has to re-order from the start. Buyer is not entitled to submit claim for the cancelation of the transaction;
      • - Decathlon use virtual account to accept payment done by Buyer whether made through bank transfer or bank debit or credit card. All transaction done by Buyer other that through virtual account of Decathlon is the personal responsibility of Buyer.
    • 5.5. In Purchase transaction, Decathlon has the duty to:
      • - provide photos and information of products completely and clearly in accordance with conditions and qualities of the Products sold. If there is any irrelevance between photos and information of the Products that are sold by Decathlon with the Products received by Buyer, Buyer is entitled to conduct product or money exchange along with complete and clear evidences (payment slip, invoice, conditions of the Products). Type of Products that can be exchanged can be seen more completely in Products description;
      • - Send replies to accept or reject part or all of the Products order or Buyer within the period of 2 days from the notification of Products orders from Decathlon;
      • - Input the Products delivery receipt number within the period of 1x24 hour from the notification of Product orders from Decathlon;
      • - Refund of the price of Product (excluding transfer/ administration and delivery fee) will be returned fully to Buyer if transaction is cancelled and/or unsuccessful through bank transfer to Buyer’s registered bank account;
      • - Decathlon’s income tax is the responsibility of Decathlon in accordance with the tax provisions and regulations in Indonesia;
      • - Decathlon will not transfer its intellectual property right legally of Decathlon’s Products to Buyer;
      • - Risk of purchased Products will become Buyer’s fully responsibility when Products are received by Decathlon as long as there is no damage or disablement caused by Decathlon.
    • 5.6. Buyer understands and agrees that every issue on delivery of Products caused by lateness payment is the responsibility of Buyer.
    • 5.7. Buyer understand and agrees that issue on lateness payment process and additional fees caused by differentiation of bank that Buyer use and bank that our Official Account use is under the personal responsibility of the Buyer
    • 5.8. Refund of money or exchange of Products from Decathlon to Buyer can only be done in these following conditions:
      • - Excess of payment from Buyer of the price of the Product
      • - Issue of Products delivery has been identified clearly from Decathlon that caused the Products do not arrived;
      • - Decathlon cannot take order because it is out of stocks, change of delivery fees, or any other cause where payment of the Product has been made by Buyer;
      • - Decathlon undertook the delivery order of the products, but after the period of 2x24 hours Decathlon have not sent receipt number of Products ordered;
      • - Unilateral decision from Decathlon to refund to Buyer based on complete and clear evidences.
    • 5.9. In the event of a refund process, the refund will be made via bank transfer to the Buyer's personal account which is informed in advance to Decathlon.
    • 5.10. If there is a Product exchange, the return of the Product to be exchanged must be sent back by Buyer to Decathlon address in accordance with clause 13 accompanied by payment receipt, price tag and goods without defects and the packaging.
    • 5.11. Decathlon is authorized to make decisions on transaction problems that have not been resolved due to the absence of a settlement agreement, both between Decathlon and Buyer, on the basis of the available evidence. Decathlon Decision is an absolute decision and cannot be contested and binding between Decathlon and Buyer.
    • 5.12. Buyer is required to make payments in accordance with the nominal stated on the bill amount on the payment page.
    • 5.13. Decathlon has the authority to change the order status to "sent" if there is no renewal of delivery status from the courier after 25 days since the receipt is inputted by Decathlon and there is no further confirmation from the Purchaser regarding the ordered Product. Then within 5 days since the change of status mentioned above, Decathlon provides the opportunity for Buyer to make (i) confirmation of receipt of Product or (ii) Complaints. If within 5 days there is no confirmation of receipt of the Product or any complaints from Buyer, then Decathlon has the authority to complete the transaction and forward the funds to the relevant Decathlon who is deemed to have carried out its obligation to send the Product and inform the delivery receipt number. This order status adjustment will only be made if the delivery destination addresses listed on the order invoice and courier receipt are correct.
    • 5.14. Buyer fully understands and agrees that the invoice issued is on behalf of Decathlon.
  • 6. PRICE AND DELIVERY SERVICE RATE

    • 6.1. The price of Products contained in Decathlon Site is determined by Decathlon and is in Indonesian Rupiah. All transactions made on Decathlon Site are only conducted in Rupiah.
    • 6.2. The price listed for each Product is the cost of Product excluding delivery costs, administration fees between accounts and other costs listed on the payment page.
    • 6.3. Buyer understands that Prices changes for Products may change at any time by Decathlon and the Prices stated on the Decathlon Site are the official Prices applicable for the Products.
    • 6.4. Buyer understands that the delivery service rates listed on the payment page have been determined as accurately as possible according to the delivery location. Complete information about delivery service rates can be found on the Delivery page on Decathlon Site. Changes to delivery service rates can change at any time in accordance with applicable regulations and applicable rates that will be displayed on the Delivery page. https://www.decathlon.co.id/en/content/1-delivery
    • 6.5. Buyer understands and agrees that delivery service rates in the event of exchange of goods to Decathlon will be fully imposed to Buyer. Seller is not responsible for failures that occur in sending back Products to Decathlon.
    • 6.6. After Goods and Buyer's order are submitted to the courier/ delivery service, Decathlon is not responsible for delays or failures in the delivery of Goods.
  • 7. REVIEW, CONTENT, LIVE CHAT AND CONTACT US

    • 7.1. For the purpose of developing Products and Services on Decathlon Site, Buyer may provide comments by uploading Reviews. In doing so, Buyer is prohibited from:
      • - Uploading Reviews that give rise to claims of violation of privacy or publicity and/or violations of rights and/or interests to third parties;
      • - Uploading Reviews that contain Ethnicity, Religion, Race, and Inter-group Relation (SARA) matters, discrimination, humiliating or concerning other people, vulgar, threatening, advertising or promoting sites other than Decathlon Site or applications other than Decathlon Application, or other things that may be deemed incompatible with ​​social values and norms.
      • - Uploading Reviews that reveal, directly or indirectly, political, philosophical or religious opinions, worker/labour unions memberships, health conditions or sexual orientation of each Buyer, including himself;
      • - Acting as a third party and/or publishing each personal Review to a third party.
    • 7.2. For the purpose of the convenience of online Purchase transactions, Decathlon provides complete and interactive Content on Decathlon Site. In using it, Buyer is prohibited from:
      • Using photos/ images of Products and all Content without exception as mediums for advertising or promotion to other sites outside Decathlon Site, or providing personal contact data for conducting transactions directly to buyers / prospective buyers;
      • Save, distribute or publish any element of Content that may violate, directly or indirectly, the interests of Decathlon and/or Decathlon Groups.
    • 7.3. For the purpose of communication, discussion and interaction between User and/or Buyer and Decathlon, Decathlon provides Live Chat services and Contact Us services that can be conducted before or after purchase transactions. All information whether in the form of text, images or videos provided by Buyer is a form of closed communication and will not be published on Decathlon Site without consent of User and/or Buyer.
  • 8. VIOLATION OF CONTENT

    • 8.1. Decathlon may terminate each Account registration and each Account registered on Decathlon Site and, if necessary, prohibits the use of and/or access to Decathlon Site if it is proven that occur a violation of point 7 of Terms and Conditions above. These modifications or deletions may occur immediately and at any time without prior notice or warning.
    • 8.2. All Content published on the Decathlon Site is subject to intellectual property rights protected under intellectual property laws, including copyrights, design rights, trademarks, domain names, patents, technical knowledge rights, software or databases, and is fully the property of Decathlon and / or Decathlon Group. User agrees that Decathlon and / or the Decathlon Group can and entitled to take all legal actions necessary for misuse of intellectual property rights of the Content downloaded from Decathlon Site.
  • 9. LIMITATION OF LIABILITY

    • 9.1. Decathlon Site is a portal site with a business model to users which provides Products sales services from producers to end consumers. Thus all transactions made through Decathlon Site end when Buyer accepts the Products he/she ordered and User and/or Buyer understands the limit of Decathlon’s liability as the seller of Products on Decathlon Site.
    • 9.2. User understands and agrees that the use of all Decathlon Site services is at User's own risk and the services provided by Decathlon are "as what provided" on the Decathlon Site page.
    • 9.3. Decathlon is not obliged to conduct inspection on the quality, safety, correctness and/or accuracy of the Content uploaded by User.
    • 9.4. Based on the applicable laws and regulations, Decathlon (including the Decathlon Group, board of directors and employees) is not responsible and User agrees not to submit claims and/or compensation for all negligence, damage and loss both material and immaterial (including but not limited to waste, defamation, loss of money, data or other losses) either directly or indirectly of:
      • 9.4.1. Access to third parties links and other links including but not limited to downloading the content and information therein;
      • 9.4.2. Suspension of access to Decathlon Site for technical maintenance reasons, including but not limited to interface upgrading and bug fixing;
      • 9.4.3. Access to information provided on Decathlon Site that is not uploaded by Decathlon and/or the Decathlon Group;
      • 9.4.4. Every network malfunction caused by User’s device failure that can prevent the correct functioning of Decathlon Site including but not limited to booking failures, failure of purchase procedures and failure of Account registration;
      • 9.4.5. Every software malfunction caused by each type of computer virus, computer bug, anomaly or failure;
      • 9.4.6. Any hardware damage to the User's computer and devices;
      • 9.4.7. Manipulation or modification of User's Content by third parties (including by that User or other User)
    • 9.5. Decathlon is not responsible to Buyer for any damage, losses, failures, lateness and delays of purchase transaction and in connection with it that caused by the failure to carry out obligations as a seller due to Force Majeure, including but not limited to:
      • 9.5.1. Natural Disasters,
      • 9.5.2. War and riots,
      • 9.5.3. Fire,
      • 9.5.4. Strike,
      • 9.5.5. Labour disputes,
      • 9.5.6. Rebellion and other military actions,
      • 9.5.7. Decisions and changes in decisions of the relevant agencies that have an impact on online trading transactions
  • 10. CHOICE OF DISPUTE SETTLEMENTS

    • 10.1. Any future dispute and conflict between User and/or Buyer with Decathlon arising from or in connection with this Terms and Conditions is resolved through consensus among the parties of the dispute.
    • 10.2. In the event that consensus is not reached within 60 (sixty) days after the date of notification of a dispute from one of the parties, the parties of the dispute agree to settle the case through non-exclusive jurisdiction of Tangerang District Court.
  • 11. COMPLAINT SERVICE

    • 11.1. If you have any complaints or questions regarding our products, please contact us at [email protected] and our number at +628170771721 (E-Commerce Team PT. Decathlon Sports Indonesia).
    • 11.2. You can also contact the Consumer Complaints Service of the Directorate General of Consumer Protection and Order of Commerce (Ditjen PTKN), Ministry of Trade of the Republic of Indonesia, Building I, 3rd Floor, Jalan M.I. Ridwan Rais No. 5, Central Jakarta 10110, +62-21-3858171 or +62-21-3451692.
  • 12. GENERAL INFORMATION

    • Information of Decathlon is as follows:
      • - Company Name: PT Decathlon Sports Indonesia
      • - Business Type: Perdagangan alat olahraga
      • - Physical address: Jl. Jalur Sutera Boulevard Kav. 49, Kunciran, Pinang, Kota Tangerang 15144
      • - Contact Us: [email protected];
      • - Phone: +628170771721

General Terms & Conditions of Use for Decathlon Activity

Welcome to the Decathlon Indonesia Community!

Hello sports enthusiasts! We want to help you in discovering and finding sport activities near your area. Our App helps you do just that! However, before continuing your journey through finding the best sports activities and communities, we ask you to please read and acknowledge these Terms and Conditions carefully, as they contain important information.

Acceptance of these Terms

These General Terms & Conditions of Use apply to all community users (hereinafter referred to as “User”, “Users” or “You” of the PT Decathlon Sports Indonesia Application (hereinafter referred to as “Decathlon Application”) and Decathlon Application product (hereinafter referred to as “Decathlon Activity”), published and provided by PT Decathlon Sports Indonesia, whose registered offices are located at Jl. Jalur Sutera Boulevard Kav. 49 Alam Sutera Kota, RT.002/RW.002, Kunciran, Kec. Pinang, Kota Tangerang, Banten 15144 (hereinafter referred to as “DSI” or “We”).DSI is a subsidiary of  the “DECATHLON Group”..

By accessing the Decathlon Activity on your phone and/or by accessing the Decathlon Activity as a visitor and/or user, you accept unconditionally and without any reservation all the General Terms & Conditions of Use as defined hereinafter. These General Terms & Conditions of Use may be subject to change. Accordingly, it is understood that the applicable General Terms & Conditions of Use are those in force at the time of its use. You have the option to save or print the General Terms & Conditions of Use.

Definitions

  1. “Partner” hereinafter refers to the Decathlon Activity users who are community and activity owners/creators that provide Activity.

  2. “User” or “Users” or “You” hereinafter refers to Decathlon Activity users who wish to browse/join/register communities or activities and therefore have access to the front end of the Platform.

  3. “Admin” hereinafter refers to internal Decathlon Indonesia users in charge of managing the whole operation of the platform, and therefore has full access to the backend and frontend of the Platform.

  4. “Activity” refers to service that is created by a Partner and is bookable by the Users including but not limited to sports class, tutorial, place and/or facility for doing sports.

  5. “Partner Account” refers to the back office account that is used to manage Sub-account(s) and Activity.

  6. “Sub-account” refers to one or more profiles owned by a Partner Account that are used to manage and create Activity.

Terms & Conditions of Use

For the purposes herein, the term “Use” includes all the operations performed by the Internet User as of the moment of access to the Decathlon Activity, including its mere consultation, regardless of the device used for access (in particular, computer, tablet and smartphone), the connection type (private connection, third-party connection or public wireless group) and the connection location (from Indonesia or abroad).

Decathlon Activity published and provided by DSI that is also available to be downloaded by the User for free to their Apple iOS, Windows or Android device in Apple’s “Apple Store” and Google’s “Google Play Store”. Decathlon Activity includes the content, software, programs, tools (programming, navigation, etc.), databases, operating systems, documentation and all other items and services it is composed of, its updates and the new versions that may be included in the Decathlon Activity by DSI.

Access to and use of this Decathlon Activity is for User and/or Partners who have downloaded the Decathlon Application to discover more about sports activities and connecting with our partners.

User Access and Identifiers

You are responsible for the compatibility of your equipment and its compliance with all specific requirements that allow you to access the Decathlon Activity. In addition, you are responsible for providing appropriate device security (including antivirus software and other security controls) to meet your specific needs concerning security and content reliability.

As Decathlon Application User, you will have direct access to join the activities and/or class provided by the Partner. You agree unconditionally that DSI has the right to obtain your personal information such as your email address, national identity card and phone number to constitute as proof of your identity and that you agree to protect the information in your account, to supervise it and to be fully responsible for any use of your account by any person other than you, including your interaction and communication with third parties. You must immediately notify us of any unauthorized use or security breach you become aware of.

Admin reserves the right, at our sole discretion, not to confirm, to suspend or to delete login credentials and/or to prohibit the use and/or access to Decathlon Activity and/or to deny somebody the access to Decathlon Activity at any time and for any reason whatsoever.

The User is responsible for everything that may happen in their name and from their account. The User agrees to immediately notify DSI if they have any reason to believe that their nickname or email address is, or may be, known to a person not authorized to use it. DSI declines any liability for the use of a User’s personal information by an unauthorized third party.

Partner Access and Identifiers

You are responsible for the compatibility of your equipment and its compliance with all specific requirements that allow you to access the Decathlon Activity. In addition, you are responsible for providing appropriate device security (including antivirus software and other security controls) to meet your specific needs concerning security and content reliability.

Access to certain services offered by Decathlon Activity may require the creation of an account through Admin in accordance with this Agreement and the laws in force regarding the processing of personal information. If you choose or receive login credentials (such as a username or password) as part of our security procedures, you must maintain the confidentiality of this information and not disclose it to any other person. You agree unconditionally that in creating an account, DSI has the right to obtain your personal information to constitute as proof of identity and that you agree to protect the information in your account, to supervise it and to be fully responsible for any use of your account by any person other than you, including your interaction and communication with third parties. You must immediately notify us of any unauthorized use or security breach you become aware of. Every data uploaded by Partners should only contain valid relevant information, appropriate content, free of copyrights, and with consent of the data owners. Data entered/uploaded other than these would be considered a violation.

Partners are allowed to create and manage multiple sub-account inside Partner accounts, with a maximum of 3 (three) and must Inform general entity rules and regulations to users on its data (Eg. Community details, or activity details).

Partners are only allowed to obtain several information from the User such as Order Number, Order Date and Username

Admin reserve the right, at our sole discretion, not to confirm, to suspend or to delete login credentials and/or to prohibit the use and/or access to Decathlon Activity and/or to deny somebody the access to the Decathlon Activity at any time and for any reason whatsoever.

User Features

Decathlon Activity allows the Users to find sports Activity in their vicinity, adapted to their needs and their budget. This involves a qualitative referencing of places of practice, such as and not limited to gymnasiums, swimming pools, yoga studios, by means of a contact with the clubs offering these activities and by a partnership with coaches who will be able to offer their courses via a reservation system integrated into Decathlon Activity.

The Decathlon Activity allows the User to:

  • Discover the services offered by DSI;

  • Explore and join an activity and/or community listed;

  • Register to become a Partners (by following the Partners registration requirement);

  • Learn about all the sports activities made available via Decathlon Activity by a DSI store, an independent sports coach, sports community or DSI’s Partners;

  • Enroll in free sports coaching sessions or sports initiation activities offered by a DSI store or our Partners (information about free Activity shall follow further terms and conditions from the Partner that you may see in the Decathlon Activity).

  • Receive promotional materials and/or activities recommended by DSI.

The list of features is provided for information purposes only.

The use of the Decathlon Activity’s geolocation function requires the express prior consent of the User whose location is to be geolocated. For this purpose, and if they wish to do so, the User must activate the geolocation function directly in the settings of their mobile device and accept the use thereof by Decathlon Application. This function may be disabled or enabled at any time free of charge. 

DSI undertakes to make its best efforts to provide secure access, consultation and use of the Decathlon Activity services. DecaActive is accessible 24 hours a day, 7 days a week, except in the event of force majeure or the occurrence of an event beyond the control of DSI and subject to possible failures and maintenance operations necessary for the proper functioning of Decathlon Activity. Maintenance operations may be carried out without prior notification to the Users.

Partner Features

Decathlon Activity gives the freedom for Partners by allowing them to register their activities and promote actively, adapted to their needs and their budget, without having integrated payment and automated booking on the Platform. As long as the Partner can ensure safety in their activities, they can connect with the User anytime.

Partners can set their own activities based on expertise so that they can attract the User accordingly and create their own set of rules and waivers for the activities that they are promoting for the Users 

The use of Decathlon Activity’s geolocation is a great benefit for the Partners to reach the User and inform the location where the activities are taking place and also send the information and interact with the User related to other activities.

Links to Third Party Platform

In order to provide the Users with as much information as possible, Decathlon Activity may include links to the third-party services, products, offers or promotions. Decathlon Activity accepts no responsibility and offers no guarantee to the User that this third-party information is up-to-date, correct or complete. Furthermore, the possible visit to any other website from Decathlon Activity does not constitute an approval by DSI of the contents of this other site. DSI disclaims any liability for these other websites and the information contained therein.

Partners are responsible for the links that they have included in their activity. Any information obtained on the link provided will be subjected to Partner’s Privacy Policy.

The User can check at any time whether they are within the Decathlon Activity or the website of a third party by checking the URL address at the top of the screen.

User and Partner Obligations

The User and Partners is especially forbidden to:

  • Commit any illegal act;

  • Extract, collect and share any personal information about the Users or Partner of the Decathlon Activity by any means whatsoever;

  • Extract, record or exploit third-party contents subject to intellectual property rights relating to privacy, personal information or image rights for purposes other than their sole viewing when browsing Decathlon Activity;

  • Store, disseminate or publish any illegal, harmful, abusive, racist, hateful, revisionist or immoral content that violates privacy or violates the privacy rights of others, including the rights of image of persons and property, intellectual property rights or the right to privacy;

  • Store, disseminate or publish any information that reveals, directly or indirectly, the User’s political, philosophical or religious opinions, trade union membership, health status or sexual orientation;

  • Submit content on behalf of a third party; impersonate a third party and/or publish any personal information of a third party;

  • Store, distribute or publish any content that may directly or indirectly jeopardize the interests of the DECATHLON Group.

  • In case of activity cancellation from users, users must inform the partners. Partners are allowed to impose their own sanction if the user does otherwise

  • In case of activity cancellation from Partners, partners must inform all users registered.

  • Partners shall maintain the safety and/or security of the Users while joining the Activity.

In general, the User agrees to refrain from any behavior contrary to sports ethics or the values and interests of the DECATHLON Group.

Our goal is to promote safe and respectful Activities. If you learn of any listing, content, or an event that may violate these Terms, please contact us right away. We will evaluate each disclosure and, depending on the nature of the disclosure, we may or may not follow up with you. It is also important to remember that DSI encourages a diverse, global community; content that you find offensive or controversial may not violate our Terms and not result in your desired action. We truly value your feedback and the opportunity to hear from our community.

If we determine that the content violates our Terms, we may, at our own discretion, remove only the relevant content, take down the entire event listing, or take alternative action that DSI determines to be appropriate given the circumstances surrounding the content. If the abuse of our Services is serious and severe (in our sole evaluation), we may also suspend or terminate the associated account.

We strongly encourage Users and Partner to report any conversation inside the Community channels that are harmful, abusive, racist, hateful inside Decathlon Activity as DSI does not condone any such treatments. You can send a report to our Admin through the email address:  [email protected]

If we believe that there is a legitimate risk of physical harm to someone or a group of people, or direct threats to public safety, we will take action on our site and will also work with law enforcement, as appropriate and at our discretion. If you or someone you know is in immediate danger as a result of content posted on Decathlon Activity, please first contact your local law enforcement agency. Once you have reported the issue to law enforcement, please contact us as soon as possible.

Conditions of Use

Access to, and Use of, Decathlon Activity by a User is reserved for adult individuals, who have reached the age of majority in their jurisdiction of residence and who wish to browse or register for an Activity. Decathlon Activity may be Used by an adult on behalf of a minor for the purpose of registering the minor for age-appropriate Activities. User registering for an Activity on behalf of a minor represent and warrant that they are the parent or legal guardian of the minor, that they authorize the minor to participate in the Activity, and that they accept to be bound by these Terms personally and on behalf of the minor.

Access to Decathlon Activity’s Services for the purpose of registering for an Activity is subject to the creation of an account requiring disclosure by the User of information allowing their identification.

Compliance with Safety Instructions and Acknowledgement of Risk 

You undertake to respect any and all safety instructions offered by the Partner of the Activity in which they participate and to wear and/or to use any necessary protective equipment recommended during the entire duration of the Activity. You understand and agree that participation in Activities carries inherent risk and, by participating in Activities, you acknowledge that you possess the physical fitness to participate in the specific Activity for which you registered and choose to assume the inherent risks voluntarily. For example, some events may carry risk of illness, bodily injury, disability, or death, and you freely and willfully assume those risks by choosing to participate in those events. If you have any questions regarding risks, you agree that it is your sole responsibility to ask such questions prior to participating in the Activity.

You represent and warrant that you are in good physical health, that you have no medical condition or illness that may negatively impact your participation in the Activity for which you registered, and that you are able to engage in such Activity without endangering yourself or others. If, at any time during their participation in an Activity, you notice that you are physically unable to participate and/or are endangering yourself or others, you agree to immediately cease your participation in the Activity.

Intellectual Property Rights

Decathlon Activity and all its content are protected by copyright. Certain names, words, titles, logos, graphics, or designs and certain phrases or icons appearing on DecaActive are trademarks, trade names, exclusive presentations, or related products and services belonging to DSI or the Decathlon Group, its partners, licensors, content providers, service providers or subcontractors, or other third parties (collectively, “Trademarks”) and may be protected, and their display on Decathlon Activity does not imply the transfer or creation of a license or other rights concerning the Trademarks. Subject to the Terms herein, no other use is permitted and no part of the content of Decathlon Activity may be copied, resold, reproduced, distributed, republished, downloaded, represented, displayed, or transmitted by any method whatsoever, including electronic, mechanical, or by photocopying, recording, or otherwise without the prior written permission of DSI or the owner of the intellectual property right. The User is granted a non-exclusive, non-transferable, not sublicensable, revocable license, limited to copying, downloading, displaying on their computer, printing, and using the content of Decathlon Activity solely for information purposes, and only for personal use.

Representations and Warranties

You represent and warrant that:

  • you have the right, power, and authority to accept these Terms;

  • you own all interest in and to the Content you post on DecaActive and have the right to grant DSI a license; and

  • your Content does not include any material that gives rise to civil liability or otherwise violates any Indonesian law and regulation.

Limitation of Liability

EXCEPT WHERE SUCH EXCLUSIONS ARE PROHIBITED BY LAW, UNDER NO CIRCUMSTANCE WILL DSI NOR ITS PARENT, SUBSIDIARIES, AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS BE LIABLE FOR NEGLIGENCE, GROSS NEGLIGENCE, NEGLIGENT MISREPRESENTATION, FUNDAMENTAL BREACH, DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, INCLUDING ANY DIRECT, SPECIAL, OR INCIDENTAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, BREACH OF PRIVACY, OR OTHERWISE, EVEN IF THE PARTY WAS ALLEGEDLY ADVISED OR HAD REASON TO KNOW, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OR RELIANCE ON, THE APPLICATION, ANY LINKED WEBSITES OR SUCH OTHER THIRD-PARTY WEBSITES, NOR ANY WEBSITE CONTENT, MATERIALS, POSTING, OR INFORMATION THEREON EVEN IF THE PARTY WAS ALLEGEDLY ADVISED OR HAD REASON TO KNOW. 

TO THE FULLEST EXTENT PERMITTED BY LAW, DSI SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR OTHER SIMILAR DAMAGES, INCLUDING BUT NOT LIMITED TO THE LOSS OF REVENUES, LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES (HOWEVER SUCH LOSSES ARE QUALIFIED), ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OR THE APP, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT DSI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ANY AND ALL LOSSES RESULTING FROM ANY SUCH FAILURE WILL NOT BE COMPENSATED.

THESE TERMS DO NOT LIMIT OR EXCLUDE ANY CONDITION, WARRANTY, RIGHT, OR LIABILITY THAT IS LEGALLY BARRED FROM BEING EXCLUDED OR LIMITED. AS SUCH, ONLY LIABILITIES THAT MAY BE LIMITED OR EXCLUDED IN THE USER’S JURISDICTION ARE HEREBY LIMITED AND/OR EXCLUDED UNDER THESE TERMS, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless DSI’s third party affiliates, DSI and the Decathlon Activity, the operator, its parent, subsidiary, and affiliated corporations, their officers, directors, shareholders, employees, and agents, server maintenance, independent contractors, telecommunication providers, agents, and contributors from and against any and all claims, damages, obligations, losses, liabilities, costs, debt, and expenses (including but not limited to attorneys’ fees) arising from: (i) your use of and access to the App; (ii) your violation or breach of any part of these Terms; (iii) your violation or breach of any third party rights, including without limitation any intellectual property, property, or privacy right; or (iv) any claim that all or any part of your Content or participation in Activities caused damage to a third party. This defence and indemnification obligation will survive these Terms and your use of Decathlon Activity. You also agree to defend, indemnify, and hold harmless DSI, defend and indemnify us should any third party be harmed by your illegal actions, or should we be obligated to defend any claims including, without limitation, any criminal action brought by any party. You agree to indemnify and hold us harmless from any liability that may arise from someone viewing your Content. We will promptly notify you of any such claim or suit, as the case may be, and we may decide, at our sole discretion, to cooperate (at your expense) in the defence of such claim or suit. We reserve the right to participate in the defence of such claim or defence at our own expense, and choose our own legal counsel, but are not obligated to do so. Nothing contained in this section is intended to limit the scope of releases and/or indemnification contained elsewhere in these Terms.

Term and Termination

These Terms shall be effective as soon as you start to use the App in any capacity and shall remain in effect until they are terminated or you choose to delete your account.

Should you choose to delete your account or should DSI choose to terminate your account, these Terms will no longer apply, with the exception of Terms that by their nature should survive termination, including, but not limited to, limitations of liability, indemnification, choices of law, etc., which shall survive termination in perpetuity.

Updating and Modification of these Terms and the Website

It is understood that the most recent Terms are those in force and are posted on the App. However, we reserve the right to modify, change, and/or update the App and/or these Terms, at our discretion, for any reason, including in order to adapt them to our service, without advance notice to you. You agree to periodically review these Terms in order to be aware of any such modifications. Any and all such modifications are effective immediately upon posting on the App. Thereafter, continued use of the App shall be deemed as your acceptance and you will be bound by the revised Terms. If we believe the changes are material, we will inform you by sending out an email to all registered Users. If you do not wish to accept these Terms, or the revised Terms, you may delete your account by contacting the Admin.

We will not be liable if, for any reason, all or any part of the App and Website is restricted to Users or unavailable at any time or for any period.

You acknowledge that clicking the check boxes associated with these Terms upon registration of your account constitutes a consent to contract and constitutes an irrevocable and unconditional acceptance of these Terms.

Confidentiality 

Users and Partners will receive and maintain all Confidential Information disclosed or in strict confidence and will only use it for themselves and/or Admins, provided such persons also agree to be bound by the terms and conditions of this Agreement.

Users and Partners agree not to disclose or to use information or contacts provided to us, to other parties who may become competition.

Users and Partners obligations of confidentiality will continue until advised by DSI that the Confidential Information is no longer confidential.

Severability

Should one or more provisions of these Terms be declared null or void by application of a law, a regulation, or following a final judicial or administrative decision, all other stipulations will retain their force and scope.

DSI shall make its best efforts to proceed as soon as possible to its replacement by a valid provision with a scope as near as possible to the spirit thereof. The fact that one of the parties has not insisted on the application of any provision of these Terms, whether permanently or temporarily, shall not be construed, under any circumstances, as a waiver of such a provision.

Jurisdiction and Applicable Law

Except where prohibited by legislation, the validity, interpretation, and enforceability of these Terms are governed in accordance with the laws and regulation of the Republic of Indonesia the applicable therein. By accessing DecaActive, you irrevocably accept the exclusive jurisdiction of the competent courts in South Jakarta District Court to settle any dispute or claim that arises out of or in connection with these Terms.

Report and Product Information

You can contact our Admin through the email address : [email protected] and phone number: +62 817-0771-721. All the correspondence will be recorded and saved in our archive.

You acknowledge and agree that this Terms and Conditions may be signed by electronic by clicking “Agree” or “Yes” and you, in any condition and/or reason, will not against the validity of this Terms and Conditions.