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PRODUCT RECALL

KIPRUN GPS 500 or KIPRUN GPS 550

Kiprun GPS 500 & Kiprun GPS 550

Why are we recalling the products?

As our commitment to keep improving our products, Kiprun Team has managed to identify a potential risk: battery may overheat and may cause skin burn and / or cause fire during charging condition and / or during usage.

There is very low chance that this situation may occur (as of today, it has only happened twice). However, we would not want to risk the safety of our users. Hence we are recalling these products.

OXELO LEARN 500 

Thank you for your trust in choosing Decathlon sports products.

As part of the quality and quality assurance process, the OXELO team has identified potential risks associated with cracks in the handle of the LEARN 500 scooter controller. If a crack occurs, it can cause the control handle to break and the scooter rider to fall.

If you are a sports user who purchased a product between January 21 - September 30, 2021. We ask you to:

1. RETURN

Return the product to the nearest Decathlon Store (if you make a purchase at our store) and return it through the package that we bear (if you make an online purchase)

2. EXCHANGE

Returned products can be exchanged for a PLAY5 scooter with equivalent specifications or a refund in the form of a Decathlon gift card.

Our customer service is available and ready to help you to answer any questions at this number: +628170771721 from 09.00 - 21.00 or send an email to contact.indonesia@decathlon.co.id.

Thank you for your attention and sorry for the inconvenience.

Rocky Screwgate Carabiner (Ref : 1760147 & 1759997)