Hide Filters
Filters 0
Sort by :
Filters 0

DELIVERY



HOW MUCH IS THE DELIVERY FEE AND WHEN WILL MY ORDER ARRIVED?

Here is the estimated delivery fee and time of your package.

1. HOME DELIVERY

Delivery Method Courier Sent From Coverage Area Cut Off Order Time ETA Price per KG Max. Dimension
Reguler & Next Day Delivery & Trucking JNE All Store Indonesia 02.00 PM Follow JNE ETA, click here Follow JNE pricing, click here -
Instant & Sameday Delivery GoSend Decathlon Mall of Indonesia 40 km radius from pickup point Instant: 03.00 PM
Sameday : 01.00 PM
Instant: 2-4 hr after driver pick up
Sameday: 4 hr after driver pick up
- Instant: 15 kg (70 x 50 x 50 cm)
Sameday: 5 kg (40 x 40 x 17 cm)
Cash On Delivery Kerry Express Decathlon Mall of Indonesia Predetermined cities on all Indonesia 02.00 PM Depend on locations

Jabodetabek: IDR 11K
Jabar Jateng: IDR 20K
Jatim Bali:
IDR 30K
Other Cities:  IDR 45K

-
Same Day Delivery Paxel All Store Jabodetabek, Jawa, Bali (predetermined cities) 10.00 AM 8.00 PM - 10.00 PM local time Jabodetabek : IDR 18K
Jabar : IDR 25K
Jateng DIY : IDR 33K
Jatim Bali : IDR 33K
5 kg (50x50x50 cm)

*Please note that we do not accept requests for a dropshipper (changing the sender's name and address)

2. ORDER AND COLLECT

Delivery Method Courier Sent From Coverage Area Cut Off Order Time ETA Price per KG Max dimension
Order and Collect Rocca Space GBK Decathlon MTA Decathlon MTA Jakarta 03.00 PM 1 Day - 15 kg (60 x 40 x 40 cm)
Order and collect Canggu Studio Bali JNE All Store Bali 03.00 PM 3-4 Day (closed until January 4, 2021) Free Delivery Above 400K -
Order and Collect at Store - - - 03.00 PM 6-12 Hour from payment validated - -
Order and Collect Indomaret Indopaket Decathlon Alam Sutera Indonesia 02.00 PM Follows Indopaket, click here Follows Indopaket, click here 20 kg (50 x 50 x 50 cm)

COD TERM & CONDITION

1. Customers can only accept / reject orders. Customers are not allowed to open, or try the product before the money is handed over to the courier.

2. Customers cannot buy some items and only pay for that some desired items.

3. Customers can return and exchange items, but cannot leave it to the courier. You can drop it at the nearest logistics provider and send it to this address:

Attn: User Delightment Team

Decathlon Mall of Indonesia. Mall Of Indonesia, Jl. Boulevard Bar. Raya No.B1, RT.18/RW.19, West Kelapa Gading, Kelapa Gading, Jakarta 14240

 Khusus Ibukota Jakarta 11440 .

More info: https://www.decathlon.co.id/in/content/20-exchange-refund

4. Customer can track the order from this linkhttps://id.kerryexpress.com/track-trace/


HOW DO I TRACK MY ORDER ?

The receipt number will be sent through email after your order status is "shipped". Contact us if you have not received a receipt number.

You can check your order delivery status on:
JNE : https://www.jne.co.id/en/tracking/trace
Kerry Express : https://id.kerryexpress.com/track-trace/
Paxel : https://paxel.co/shipment-status.php
GoSend : Gojek will send the tracking details to your mobile phone.


CLICK & COLLECT AT OUR STORE!

We are committed for prepare your order at your chosen store within 6-12 hours if you place an order before 15.00!

You can simply place an order online on our website, select your preferred store, check your email notification that we send, and you can take your order anytime starting from 11.00 - 20.00.

Don't forget to bring your email notification for verification purposes!


IN CASE OF LATE DELIVERY

In case of late delivery, we will coordinate with our logistics partner to maximize the delivery on that same day.

If still not, you are entitled to get a refund for the shipping fee.

Please contact us if you are having that issue.