GIFT CARD

ABOUT GIFT CARD:

  1. 1. A unique card that users could choose and set as a gift for beloved one.
  2. 2. Suitable for any occasion and you may set the desired amount (ranging from IDR100,000 - IDR2,500,000).
  3. 3. Can be used as a payment method in all our Indonesia stores OR online purchase in our website www.decathlon.co.id.
  4. 4. Valid for all sports products in all Decathlon Indonesia stores and website.
  5. 5. To be used in STORE: the card can be used multiple times as the owner chooses and as long as it has monetary value. Once used in store, card cannot be used in Website.
  6. 6. To be used in WEBSITE: the card only can be used one time with order amount more that gift card’s amount.
  7. 7. The gift card is valid for 2 years from the purchase date.
  8. 8. Users only can charge the Gift Card one time in the purchase date.

Questions

GIFT CARD TYPES

  1. 1. Congratulations Card (Turquoise)
  2. 2. Generic Card (Blue)
  3. 3. Sports Card (Green)
  4. 4. Thank You Card (Red)

Safe payment

FREQUENTLY ASKED QUESTION

  1. 1. How to purchase Decathlon Gift Card? (You can purchase it at any Decathlon stores in Indonesia.)
  2. 2. How can I use Gift Card as payment method? (Gift card can be used both for online transaction OR in store transaction.)
  3. 3. Can I choose the type and value of the Gift Card? (Yes, you can choose any type of the gift card to your liking and you can choose the value between IDR100,000 - IDR2,500,000 for the charge.)
  4. 4. Are there any additional fees associated with the Gift Card (when purchase and use)? (No, there will be no administrative fee charged for the purchase of the gift card and for any product purchase you will only be charged with the value of the relevant transaction amount in the purchase.)
  5. 5. Can I change the value or cash refund from the value inside the Gift Card after purchasing it? (No. The value cannot be changed/refunded after purchase.)
  6. 6. How to return the item purchased by Gift Card? (If you want to return an item purchased by Gift Card, you will be given a new Gift Card with the same exact value as the returned item.)
  7. 7. Can I make partial redemption? (Yes, you can select how much you want to pay with Gift Card and pay the remaining with another payment method.)
  8. 8. What if I lose the Gift Card? (Unfortunately we will not replace or refund the value of the Gift Card if it is lost, stolen, damaged, or expired.)

Safe payment

TERMS AND CONDITIONS

  • 1. This Gift Card can only be used in Decathlon Indonesia stores.
  • 2. The Gift Card is valid for 2 years from the purchase date and cannot be reimbursed or replace if expired.
  • 3. The Gift Card cannot be exchanged for cash and no change will be given for purchase(s) made with the Gift Card.
  • 4. Gift Card only can be used one time for Online transaction with transaction amount higher than the value of Gift Card.
  • 5. Gift Card can be used multiple time for in-store transaction until the value completely used. If the value of the transaction exceeded the available balance on the Gift Card, you can complete the payment using another payment method.
  • 6. The card balance and validity date can be checked at the welcome desk at any of our stores.

If there is any question, please contact us


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