Delivery

1. When and where will my order dispatch and arrive?

Decathlon delivers order to all of Indonesia regions.

Delivery is only available on weekdays, because our partner doesn't deliver on public holiday and weekend.

Delivery time is at 14.00 if your order is validated.


Delivery from Decathlon :

Our delivery time is from Monday to Saturday
We will process your order before 15:00 everyday
-Saturday & Sunday : Order will be delivered by Decathlon on Monday
Delivery Time Estimate :
Jabodetabek & Bandung = Maximum 4 days
Pulau Jawa & Bali = Maximum 6 days

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2. How do I track my order?

If your order is already in status "Shipped" you can track your parcel after 1 business day.
- iRuna eLogistics: Put the Order ID number you receive (For example: '11745') in the www.iruna.id/trackorder

You will receive the tracking number via e-mail. If you didn't get it, please
Contact Us.

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3. Why doesn't Decathlon offer free shipping?

This is simply because we do not want to pass on the burden to our customers by adding more costs to the price tag of our products when making a purchase on our website.

You may choose your preferred product delivery options and know the price before making a decision. You will be charged an actual shipment cost as no profit margin is being added.

Given this we have no mandatory minimum purchase amounts and no additional costs have been included in our products.

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