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Inner rubber of the cap grew black mold within 6 months of use, otherwise the rest of the bottle is still in very good condition. I bought this for my child and we only store water in it, and I washed, brushed and dry it every night after use. Brought it to Decathlon @ Joo Koon to feedback about the quality of the bottle cap. The staff was very helpful and told me it was likely a manufacturing defect as he too had the same bottle and did not have this issue. He allowed me to exchange for a new bottle. I am very pleased with his service. Thanks!
Thank you so much for your review to us. We would like to apologise for the unsatisfactory experience with our product due to manufacturing defect.
We are glad to hear our staff was able to help you exchange for a brand new one. Rest assured that we do place emphasis on taking user feedback to improve on our products.
We would like to apologise once more hope to serve you better next time!
Thank you and I wish you a pleasant weekend! :)
Sports on safely!
handle breaks to easily.
Hi Chee Hock,
Thank you for your review on our 500 Tritan 0.5L Hiking Water Bottle with Quick-Opening Top - Purple! We're sorry this item did not meet your expectations.
I'll bring your feedback back to our design team to see how we can improve in our future designs.
Thank you & sport on safely! :)
Stay Healthy, Be Sporty!
This bottle is shaped ergonomically and it's handy for the children . I like the shape and sizing when stowed in bag.
Hello Wee Song,
Thank you for the review about our product: 500 Tritan 0.5L Hiking Bottle.
We are glad you find them handy for your children! Did you know that to keep your drinks cool, you can store them in our 0.6L isothermal bag? Our bottles are also BPA free, making its safe for both children and adult to use them.
We, in Decathlon, always strive to make sports available to everyone via our products at affordable prices, and we hope you are amongst those that have benefitted from this objective. We hope to see you in our stores again! :)
Trekking Sports Leader
Quite durable. Few drop still in good condition.
Dear Customer, thank you for your time in leaving us with a 5-Star rating on our product/service. We are glad that we managed to delight you with the standards of our product/service. We really appreciate your loyalty with Decathlon. Please let us know if there is anything else we can improve on in the future. Thank you once again for your time and we hope to serve you again soon!