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The locks are brilliant but the one with dial / number w/o key is stuck. Not sure what really happened but we are unable to get the right number and it’s stuck in my bicycle , I can’t even cut it with a Hackshaw blade. Are you able to help. Saw a lot of videos on YouTube to crack but it still didn’t work. I have not forgotten my number but somehow that number is not working.
I'm really sorry to hear about your dissatisfactory experience with the code lock. There should not be a problem unlocking the bike lock when the code is set and entered correctly. Our User Happiness Team in our Singapore Lab Store will be pleased to assist and resolve your issue as soon as possible. Please chat with us directly here for a resolution!
Digital Sport Leader
Cycling & Roller Sports
Thank you for taking your time to review the 100 Accessories Lock Tri-Pack!
We have developed this set of accessory bike locks to protect your low value belongings from opportunistic theft. Economical pack of 3 locks (including 2 with keys and 1 with a code) offering a basic level of protection
We, in Decathlon, always strive to make sports available to everyone via our products at affordable prices, and we hope you are amongst those that have benefitted from this objective. Thank you for your support and stay safe! :)
Your coffee shop commuter
Combination lock lasted about 4 weeks before the lock part broke. One of the 2 key locks no longer springs back, but it locks ok. Ok for the price though.
Thank you for taking the time to review our products. The locks do need some maintenance on your side. You can spray WD40 through the key hole once a week to ensure the internal spring works perfectly through time.
We look forward to more of your reviews and sharing! Plus, the new Decathlon app has been launched and you can now purchase all your favourite sports goods with just a few clicks on your smartphone! Yes, it's now available both in the App store and Google Play Store! Download now and happy shopping!
Thank you and stay safe!
Have a sporty day!
CSM Sports Advisor